Mario de Seixas Queiroz

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Has coordinated and actively participated in the implementation of ERP systems in Lucent?s wireless manufacturing facility in Campinas. ERP was customized, localized and implemented in less than one a half years. I?ve worked with all departments in the definition and implementation of business processes. Has implemented a stock control systems using bar code printing and scanning which led to the raise of the storage and pick-up of goods.Defined and select an advanced planning system, which allowed the reduction of 50% of days-of-stock and raised the efficiency of future purchases planning.

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Managed projects for voice and data product and services development, such as, audio-conference, virtual pbax, and broadband wireless access, among others. Act in conjunction with Project Management Office in the definition of a Project Management Methodology suiting all company in order to diminish product development cycle. Represented Chief Marketing Officer in Total Quality Team.

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As Regional Program Manager has participated in the design and implementation of HP?s shared services organization in Latin America, leading an international team of 10 people. Defined and implemented regional front offices for the shared services organization in the following countries: Mexico, Puerto Rico, Colombia, Venezuela, Ecuador, Peru, Chile, Argentina and Brazil, raising efficiency, speed and control of the processes. Represented Latin America in the worldwide team, which prepared the shared services organization to, commercialized its services. I have participated in the worldwide CRM team working with customer support policy development.

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Managed the financial operations processes and systems transition program to the worldwide centers at Guadalajara, Mexico and Bangalore, India. Transition involved migration several systems to new SAP instances like AR/AP and Fixed Assets. Managed the finance systems and process integration during HP/Compaq merge, focusing on Latin American countries. As Project Manager, managed and implement interconnection billing systems at Telemig Celular (wireless operator), which allowed an increase of 10% on its interconnection revenue. Led a team of 25 people, including employees and 3rd party.

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Project Management of IT infrastructure projects for EDS clients, like GM, Telefonica and Bank of America. Project Managed data and voice network projects for Bank of America, Hosting and Workplace projects for Telefonica and Systems Refresh and Migration for GM Engineering Division, focused on CAD/CAE/CAM systems like CATIA, DYNA and others.

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Main responsibilities are: Develop and Implement BSS/OSS strategy for the 26 companies operating around the Caribbean and Central America Markets; Manage relationship with the vendors; Implement KPI reporting and budget planning; Managing 3rd level support with main vendors. Responsible for the implementation of group-wide projects involving CRM (5 major call-centers), Point-of-Sales and Inventory Management in 26 countries.

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SI2 ? Sistemas Inteligentes e Serviços em Informatica Ltda is a small business I own providing consulting services and application development products, web sites and web based applications.