Gentil Caitano de Araujo Neto

I have solid experience in the areas of IT and Project Management, and I am currently working as a Junior Linux Systems Analyst, focusing on Linux environment administration.Knowledge of ticket management tools such as ServiceNow, CA12, CA17, JIRA, WebSan, PIPEFY, and GLPI.Identification and analysis in collaboration with company departments, proposing improvements and providing support for systems and legacy platforms (systems and automation).Expertise in managing technical teams, periodic project progress reporting, conducting tests and tracking results, participating in events and both hard and soft skills operational training alongside the support analyst team.Ability to produce and report IT and Project Management inputs and communicate effectively with stakeholders to support decision-making.Currently, I am strengthening my knowledge through preparation and certifications in Microsoft Cloud Computing.https://br.linkedin.com/in/gentiln