Moema Joffily Dias

Outras informações:
As part of the agility team, my role has been to support the company in creating a sustainable agile culture, not only for the system development squads, but also supporting the other teams in their challenges (Support, Performance, CSM, etc.), as well as supporting POs and squads in their daily needs, creating performance and capacity metrics and giving visibility to the risks and impediments encountered.With the product teams, I have been helping POs to create better requirements using TDD, BDD, FDD in user stories, as well as visual tools to make them clearer, as well as technical teams to improve the refinement and detailing of tasks and documentation of the features delivered.I work strategically with C-Level, mainly with the Product and Engineering directors, promoting workshops and bringing knowledge of techniques and work proposals such as techniques for creating OKRs, Lean Inception, scaled planning and creating a roadmap for the areas and their interrelationships. I have been working together with the Support team to improve the activities of understanding incidents and problems and escalating the development of corrections, creating service scripts to expand the scope of resolution in the first interaction, improving the approach to presenting metrics and review of service SLAs so that they are more assertive and customer-focused.

Outras informações:
As part of the agility chapter, I was responsible for giving visibility to team's roadmaps, interdependencies and bottlenecks so that decisions can be taken efficiently and support the implementation of strategies for both upstream and downstream, with a focus on eliminating bugs and improving processes. development.As a Scrum Master of multicultural squads related to the Core and Growth areas of the company, I was responsible for applying agile methodologies, supporting Product Managers and Designers in improving requirements by implementing user story creation approaches (TDD, BDD, FDD) to ensure that the understanding of the teams is always adherent to the needs of the business and collaborating with Engineering Managers and Technical Leads in team development and communication, so they can work seamlessly, with no unmapped/unmitigated blocks.I was also responsible for managing the teams board on Jira and extracting and disseminating the team's metrics, providing stakeholders and sponsors with quality and relevant data for decision making.

Outras informações:
As an Agile Coach I was responsible for implementing the agile culture in the client's data squads, supporting the teams in better handling demands and the POs, in creating clearer, more feasible and relevant requirements, using different techniques such as test/behavior oriented development (TDD and BDD). In addition, I worked together with the technical leadership in the implementation and automation of the CI/CD process, managing the delivered releases and feedback loops with the operation teams and upper management.This project involved creating a cloud based data lake with data from one of the largest retailers in the country and its affiliated companies, creating a 360 view of its customers, using machine learning and advanced analytics to create studies, indicators (KPIs) and dashboards to support the decision-making of the company's directors and vice-presidents.I worked on improving processes and configuring the demand management tool to ensure adherence and transparency in automated dashboards and status reports, documenting dependencies, risks and issues found during sprints.As an Account Manager, my main responsibilities were to develop the relationship with the resources, creating a sense of unity and collaboration between the members of different projects, manage the allocation of resources, supporting the Finance Department in the billing of the projects and the HR with the feedback program and PDIs for the professional development of employees.

Outras informações:
I worked on medium and large traditional and agile projects for internal and external customers of the America Movil group in Brazil.Main projects:EBT/SD - digital transformation of customers from different business areas through Security tools, network automation, unified service channels (omnichannel), telephony, virtualization and cloud implementation/migration.PMO as a Service sale of the PMO service to the Claro Brasil group.HR Unification unification of the HR systems of Claro, Net, Embratel and affiliated companies.Main Clients: Claro Brasil, Embratel Soluções Digitais, FEMSA, AmBev, Bayer, Cielo, Ri Happy, Icatu Seguros, Viação Águia Branca

Outras informações:
Hitss/IBM - Test Cell LeadI was manager of the test team for the Fiat account, with the main responsibilities being analyzing and reviewing the documentation created by the requirements team, improving and standardizing test processes, implementing, together with the special test team, automated testing tools, of performance and security.In addition, it contributes to the project to improve the internal processes of the quality cell for the entire life cycle of the projects and, together with the Quality Assurance team, in the preparation of metrics and reports of project demands aimed at CMMI5 certification.Main projects:DAO HR System integrating Fiat Brasil's payrollChronus Meeting and Presentation Management System for Fiat International

Outras informações:
Systemplan/IBMAs part of the System Engineering and Architect (SEA) team, I've been a Scrum Master in highly complex telecommunications projects for the ATT account, being responsible for leading multinational teams involving multiple integrated systems.Responsible for the follow-up and monitoring of allocated professionals, customer relations, and preparation of executive report status as well as project guidelines for alignment with executive guidelines.Main projects:Trinity - ATT's end-user service purchasing platform that integrates all systems involved in the sale, from contract to facility and invoice management.

Outras informações:
As Head of the company's Virtual Business Unit, my responsibilities included the development of new products seeking to expand the customer base, as well as maintaining the existing platforms and operationalizing all the unit's projects.As Product Owner I was responsible for managing the development roadmap of existing platforms, maintaining the backlog, creating project documentation (PRD) and user stories using techniques such as BDD and TDD to ensure a better understanding of the requirements and reduction of rework, with the aim of focus on meeting customer demands and improving the end-user experience.Main projects:Paypal - Paypal platform for selling virtual cards;COI - Olímpicos Card - Sales platform for virtual cards to be used in the acquisition of tickets for the Rio 2016 Olympic Games in conjunction with Visa and the International Olympic Committee.