Guilherme Fortes da Silva

Outras informações:
Senior Project Manager responsible for the leading of technical teams on the delivery of project(s) that span across one or more Customer?s business units in different Customer's areas (Automotive, CPG, Health Care, Aerospace&Defense among others); Responsible to ensure an harmonious alignment of Client's strategy, objectives, and activities, through a clear collaboration with other business functions to deliver the maximum added value of the projects and programs that are being developed; In charge of the performance of the management of aspects of multiple related projects to ensure that the overall program is aligned to and directly supports the achievement of strategic objectives of the Customer's organization through the execution of the routines detailed below: ? Providing on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones; ? Full project life cycle ownership: successful project delivery including full implementation from initiation to deployment for one major or several minor initiatives simultaneously; ? Reporting on project success criteria results, metrics, test and deployment management activities; ? Providing status reporting regarding project milestones, deliverables, dependencies, risks and issues, communicating across leadership; ? Supporting formal/informal schedules to manage the engagement contract; ? Defining the Statement of Work and Specifications for the requested goods and services; ? Setting and continually managing project and program expectations while delegating and managing deliverables with team members and stakeholders; ? Monitoring, tracking and controlling outcomes to resolve issues, conflicts, dependencies and critical path deliverables; ? Developing and delivering progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO and key stakehol

Outras informações:
Responsible for the processes design, parametrization and optimizations being the main interface between the business teams (composed by the Manufacturing/Logistic, Quality, Engineering and Industrialization areas) and the IT teams located in Louvain La Neuve (Belgium). Understanding (through the usage of BPM techniques) demands coming from the business areas and translating them to a technical scope, to work on the development of new solutions/improvements; Responsible for all trainings (MES/LES ?Manufacturing/Logistic executing systems? used by all the FLOAT/AUTOMOTIVE production areas), as well as the interface of this software and the ERP ?SAP?; In charge of the structure of all main reports (BI - Business Intelligence) used by the AUTOMOTIVE and FLOAT areas, collecting data from the MES & LES systems, transforming these data in real and understandable information in order to provide to the industrial, planning and logistic managers a real view about the main KPIs of the plant; Administration of many information linked to the glass production, audit processes and improvements requested by customers like car makers (GM, FIAT, NISSAN, TOYOTA, RENAULT, among others) as well as bill of materials (BOM?s) and the creation of different production routines. Project Manager responsible by the construction of a reflective glass production line in Guaratingueta's factory. Using the good practices of the PMI about project management to control activities like civil works, electricmechanical installations, importation processes (ex-tarifário), logistic movements (from the port "Europe" to the plant "Brazil"), machine installation, local service suppliers definition, development of the MES/LES ssoftware control (interfacing with automation and the ERP - SAP) and startup of the line. Development of one work focused on the business strategy to keep the position of the largest and best AUTOMOTIVE/FLOAT glass supplier in the world

Outras informações:
IT Project Coordinator being responsible for the definition of a structure of a support nucleus (3rd level of support) composed by different technical specialists for 24 applications that are used by several customers in Brazil and abroad through the usage of the portal (FLY EMBRAER portal); Interface between the business and IT areas being the main bridge in terms of direct interaction with the business areas (Managers and Key users) on the mapping, analysis of existing processes, always studying/proposing different improvements and also the understanding of different new requests; Project development coordination, guiding the technical team (through the usage of the SCRUM methodology) on the developments, tests and deliveries of all the new software solutions to these areas, respecting the chronograms, budgets and the most important which is the achievement of all the costumer expectations; Creation and follow-up of the main KPIs and development of SLAs in order to cover and monitor all the technical activities executed on the FLY EMBRAER portal + the respective solutions hosted on it; Quality assurance coordination, support on the procedures creation and definition of a standardization to be maintained by the teams during all the phases of new projects;

Outras informações:
Responsible for the implementation and management of all the IT good practices on the IT service management (solutions and infrastructure teams); Responsible for the application of such methodologies (ITIL and COBIT) on the control and optimization of support routines, ensuring the faster and best support from the application teams and infrastructure team to all the business areas, achieving all the goals with a 0 negative impact on the business processes; Bridge with different business areas, mapping and understanding existing processes (information flows), working on improvements and developing all new resources needed to ensure the good working of all the new information flows, following up all projects from their kickoff till their go live; Analysis of different IT workflows created during the various processes on the IT area., direct contact with specialists from locations like North America, Europe and Asia; One of the responsible for working on the project that defined (through the usage of one new IT Tool) the new way to create, approve and host all the technical documentation used by the global Johnson and Johnson IT teams, ensuring the safety on the knowledge management and keeping the traceability of all the documents (like application documents ORACLE, SAP, SQL Servers and so on).

Outras informações:
Service and support provider to internal customers, providing assistance to users about hardware problems such as Industrial PC?s, Industrial Printers ZEBRA, HP and MOTOROLA data collectors; Internal network support with the analysis of the existing physical structure and implementation of changes on different equipment and structured cabling; Servers (Windows Server 2000, 2003 and IBM AS400); The main Bridge between the business and the IT team on subjects related to the ERP (IBM BPCS) and MES (SIIC- homemade solution); Responsible for being part of the implementation team of NFE 1.0 (Brazilian Nota Fiscal 1.0) emission system; Web resource support: Creation of an intranet structure and monitoring the development of the company's web site; Training and monitoring users in all the new solutions implemented by the IT area; Implementation of new outsourcing projects for the full printing system of the company, development of new suppliers of services and consumables; Development and monitoring of contracts: Study and preparation of contracts through negotiations with suppliers and service providers.