Eileen Morton Van Aken

Possui graduação em Industrial Engineering and Operations Research pela Virginia Tech(1988), mestrado em Industrial and Systems Engineering pela Virginia Tech(1991) e doutorado em Industrial and Systems Engineering pela Virginia Tech(1995). Atualmente é Director da Virginia Tech. Tem experiência na área de Engenharia de Produção.

Informações coletadas do Lattes em 04/11/2022

Acadêmico

Formação acadêmica

Doutorado em Industrial and Systems Engineering

1990 - 1995

Virginia Tech
Título: Determinants of Team Effectiveness for Cross-Functional Organizational Design Teams
Orientador: Dr. Brian M. Kleiner

Mestrado em Industrial and Systems Engineering

1989 - 1991

Virginia Tech
Orientador: Dr. D. Scott Sink

Graduação em Industrial Engineering and Operations Research

1983 - 1988

Virginia Tech

Áreas de atuação

Grande área: Engenharias / Área: Engenharia de Produção.

Participação em bancas

Aluno: Fernando Deschamps

VAN AKEN, EILEEN; LIMA, E. P.; COSTA, S. E. G.; LOURES, E. F. R.; SANTOS, E. A. P.; IAROZINSKI NETO, A.. Proposta de sistematização de contribuições em engenharia de organizações: diretrizes para iniciativas de engenharia de organizações. 2013. Tese (Doutorado em Engenharia de Produção e Sistemas) - Pontifícia Universidade Católica do Paraná.

Orientou

F

Gonzalez Aleu; Applying Lean Principles and Process Improvement in Hospital Operations; Início: 2013; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech; (Orientador);

L

Leite; Performance Measurement Implications for Organizations Pursuing Sustainability Strategy; Início: 2013; Tese (Doutorado em Engenharia de Produção) - Universidade Federal de São Carlos; (Coorientador);

H

Keathley; Critical Success Factors for Performance Measurement System Implementation; Início: 2013; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech; (Orientador);

P

Cardenas Orlandini; Topic TBD; Início: 2013; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech; (Orientador);

B

Cunningham; The Impact of Reward Structure on Project Team Effectiveness; 2001; Dissertação (Mestrado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

T

Sienknecht; Analysis of Rating Effectiveness for a State Quality Award; 1999; Dissertação (Mestrado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

P

Chearskul; An Empirical Investigation of Performance Measurement System Use and Organizational Performance; 2010; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

W

J; Glover; Critical Success Factors for Sustaining Kaizen Event Outcomes; 2010; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

B

Swan; The Effect of Graphical Process Models on User Comprehension of Tacit and Explicit Knowledge in Performance of Business Process Management Tasks; 2007; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

J

Farris; An Empirical Investigation of Kaizen Event Effectiveness: Outcomes and Critical Success Factors; 2006; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

G

W; L; Sousa; Effect of Alternative Flow Control Policies on Value Stream Robustness Under Demand Instability: A System Dynamics Modeling and Simulation Approach; 2004; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

T

McDonald; Analysis of Worker Assignment Policies on Production Line Performance Utilizing a Multi-Skilled Workforce; 2004; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

R

Groesbeck; An Empirical Study of Group Stewardship and Learning: Implications for Work Group Effectiveness; 2001; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

S

Jung; An Empirical Investigation of Tools and Joint Practices Used in Managing Customer-Supplier Relationships; 1997; Tese (Doutorado em Industrial and Systems Engineering) - Virginia Tech,; Orientador: Eileen Morton Van Aken;

A

Vaswaney; Selection and Implementation of Balanced Performance Measurement Software for VT CGEP; 2004; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

R

Mahna; Benchmarking Study of State Quality Award Processes; 2003; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

K

Madhok; Development of a Balanced Scorecard for a Hospital Emergency Department; 2003; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

A

Cayet; Use of System Dynamics Modeling to Explore Causal Relationships in a Performance Measurement System in a Telecommunications Organization; 2003; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

S

Thongsamak; Design of a Performance Measurement System for the Commonwealth Graduate Engineering Program; 2002; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

R

Coelho; Using Enterprise Modeling and Simulation to Analyze and Redesign a Receiving and Inspection Process; 2002; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

T

Moyo; Web-Based Customer Satisfaction Surveys: A Review of Implementation Practices; 2002; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

M

Meyer; Design of a Customer Satisfaction Measurement Process for a Tier 1 Automotive Industry Supplier; 2002; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

M

Stewart; Classification and Evaluation of Performance Measurement Software; 2002; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

M

Howard; Six Sigma Case Study: Analysis of Implementation Issues; 2001; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

M

Khorikawala; Comparative Analysis and Evaluation of Performance Measurement Software; 2001; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

A

Roy; Process Analysis for the Virginia Senate Productivity and Quality Award; 2000; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

B

Williams; The Development of an Organizational Assessment Tool for a Manufacturing Environment; 1998; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

A

Patel; The Impact of Quality Function Deployment on Engineering Design Team Effectiveness; 1997; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

Y

Tedla; Design and Development of a Paperless Chartbook for an Information Technology Department; 1997; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

W

Hur; A Systems Engineering Approach for the Design and Implementation of a Landfill in King George County, Virginia; 1996; Monografia; (Aperfeiçoamento/Especialização em Management Systems Engineering Option) - Virginia Tech; Orientador: Eileen Morton Van Aken;

T

Bolger, B; Keith, D; Savo, and G; Tise; The purpose of the project is to improve leadtime and client satisfaction with the intake process for the Department of Social Services; 2013; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

S

Beach, K; Hernandez, D; Meier, and C; Sandras; The purpose of the project is to improve customer information management; ; 2013; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

J

Choi, J; Crisp, W; Gibson, and B; Nash; The purpose of the project is to improve storage of equipment and supplies by applying 5S to the Operating Room; ; 2012; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

M

Fieri, N; Ranney, and E; Schroeder; The purpose of the project was to analyze and improve process flow and patient turnaround time in the Emergency Department; 2010; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

L

Calzadilla, K; Hines, K; Ledoux, and C; McCabe; The purpose of the project was to analyze and improve the repair/return/warranty process utilizing value stream mapping and customer satisfaction surveys; ; 2009; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

V

Owsley, T; Winstead, A; Elmore, D; Gibbons, and J; Fre; The purpose of the project was to design a performance measurement system for the training program for North American Sales; ; 2008; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

J

Lloyd, E; Brown, R; Letz, and C; Wilford; The purpose of the project was to analyze and improve the changeover process for the palletizer to reduce the variability in first hour efficiency following changeovers; ; 2006; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

F

Gibson, M; Vetting, D; Merti, and T; Barnes; The project involved documenting the current state for the IP Video Product service delivery process and designing a future state with improved quality, person-hours, and lead-time; The team applied Value Stream Mapping to analyze and improve the process; ; 2006; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

M

Joyce, R; Littlejohn, A; Eastman, C; Smith, and C; Li; The project involved designing a performance measurement system for the pallet manufacturing business unit, implementing a visual performance dashboard, and evaluating alternative commercially-available performance scorecard software packages; ; 2005; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

M

Ames, A; Harris, and A; Landers; The purpose of the project was to develop a strategy for a paperless work management system within the shipyard; 2004; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

J

Resh, J; Lloyd, and G; Pawlowski; The purpose of the project was to analyze the current state for the CardLine production line and design a future state to implement lean manufacturing concepts to improve flow, including the use of supermarkets, kanbans, and other lean tools; ; 2003; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

B

Lung, K; Rooney, and C; Ladrido; The purpose of the project was to conduct risk assessment of existing processes for compliance to new federal regulations regarding patient privacy and security (HIPAA); ; 2002; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

H

Pehrson, N; Sarmiento, I; Gonzalez-Blanche, and R; Ba; The purpose of the project was to improve the identification and location of inactive patient records eligible for elimination according to federal regulations by developing and implementing an Access database; ; 2001; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

D

Hepper, A; Rose, C; DeSalle, and A; Berryman; The purpose of the project was to develop and test a QS-9000 assessment tool; ; 1999; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

B

Boylan, F; Vittes, O; Valero, and A; Huq; The purpose of the project was to develop a quality control system for one manufacturing product line; 1997; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

J

Copeland, P; Pfeil, L; Olson, and V; Ingrau; The purpose of the project was to document and redesign administrative and financial processes within the customer service area; ; 1997; Trabalho de Conclusão de Curso; (Graduação em Industrial and Systems Engineering) - Virginia Tech; Orientador: Eileen Morton Van Aken;

Produções bibliográficas

  • Glover, W. J ; Liu, W. H. ; Farris, J. A. ; AKEN, E. M. V. . Characteristics of established Kaizen event programs: An empirical study. International Journal of Operations & Production Management , v. 33, p. 1166-1201, 2013.

  • McDonald, T. ; AKEN, E. M. V. ; Ellis, K. . Utilizing simulation to evaluate production line performance under varying demand conditions. International Journal of Industrial Engineering Computations , v. 3, p. 3-14, 2012.

  • FARRIS, JENNIFER A. ; AKEN, EILEEN M. VAN ; LETENS, GEERT ; CHEARKSUL, PIMSINEE ; COLEMAN, GARRY . Improving the performance review process: A structured approach and case application. International Journal of Operations & Production Management , v. 31, p. 376-404, 2011.

  • GLOVER, WILJEANA J. ; FARRIS, JENNIFER A. ; VAN AKEN, EILEEN M. ; DOOLEN, TONI L. . Critical success factors for the sustainability of Kaizen event human resource outcomes: An empirical study. International Journal of Production Economics , v. 132, p. 197-213, 2011.

  • LETENS, GEERT ; Farris, J. A. ; AKEN, E. M. V. . A multilevel framework for lean product development system design. Engineering Management Journal (London) , v. 23, p. 69-85, 2011.

  • VAN AKEN, EILEEN M. ; FARRIS, JENNIFER A. ; Glover, W. J ; LETENS, GEERT . A framework for designing, managing and improving Kaizen event programs. The International Journal of Productivity and Performance Management , v. 59, p. 641-667, 2010.

  • FARRIS, JENNIFER A. ; VAN AKEN, EILEEN M. ; DOOLEN, TONI L. ; WORLEY, JUNE . Critical success factors for human resource outcomes in Kaizen events: An empirical study. International Journal of Production Economics , v. 117, p. 42-65, 2009.

  • MCDONALD, THOMAS ; ELLIS, KIMBERLY P. ; VAN AKEN, EILEEN M. ; PATRICK KOELLING, C. . Development and application of a worker assignment model to evaluate a lean manufacturing cell. International Journal of Production Research (Print) , v. 47, p. 2427-2447, 2009.

  • DOOLEN, TONI L. ; AKEN, EILEEN M. VAN ; FARRIS, JENNIFER A. ; WORLEY, JUNE M. ; HUWE, JEREMY . Kaizen events and organizational performance: a field study. The International Journal of Productivity and Performance Management , v. 57, p. 637-658, 2008.

  • FARRIS, JENNIFER A. ; AKEN, E. M. V. ; DOOLEN, TONI L. ; WORLEY, JUNE . Learning from less successful Kaizen events: A case study. Engineering Management Journal (London) , v. 20, p. 10-20, 2008.

  • Farris, J. A. ; AKEN, E. M. V. ; LETENS, GEERT ; Ellis, K. ; Boyland, J. . A structured approach for assessing the effectiveness of engineering design tools in the new product development process. Engineering Management Journal , v. 19, p. 31-39, 2007.

  • DOOLEN, TONI L. ; HACKER, MARLA E. ; AKEN, EILEEN VAN . Managing organizational context for engineering team effectiveness. Team Performance Management , v. 12, p. 138-154, 2006.

  • FARRIS, J.A. ; GROESBECK, R.L. ; VAN AKEN, E.M. ; LETENS, G. . Evaluating the Relative Performance of Engineering Design Projects: A Case Study Using Data Envelopment Analysis. IEEE Transactions on Engineering Management , v. 53, p. 471-482, 2006.

  • AKEN, EILEEN M. VAN ; LETENS, GEERT ; COLEMAN, GARRY D. ; FARRIS, JENNIFER ; GOUBERGEN, DIRK VAN . Assessing maturity and effectiveness of enterprise performance measurement systems. The International Journal of Productivity and Performance Management , v. 54, p. 400-418, 2005.

  • SOUSA, GEORGE W.L. ; CARPINETTI, LUIZ CESAR RIBEIRO ; GROESBECK, RICHARD L. ; AKEN, EILEEN VAN . Conceptual design of performance measurement and management systems using a structured engineering approach. The International Journal of Productivity and Performance Management , v. 54, p. 385-399, 2005.

  • GOUBERGEN, DIRK VAN ; LETENS, GEERT ; VAN AKEN, EILEEN . Integrated enterprise transformation: Case application in engineering project work in the Belgian armed forces. Engineering Management Journal , v. 15, p. 3-16, 2003.

  • DOOLEN, T.L. ; HACKER, M.E. ; VAN AKEN, E.M. . The impact of organizational context on work team effectiveness: A study of production team. IEEE Transactions on Engineering Management , v. 50, p. 285-296, 2003.

  • COLEMAN, GARRY ; VAN AKEN, EILEEN ; Shen, J . Estimating interrater reliability for a state quality award. The Quality Management Journal , v. 9, p. 39-58, 2002.

  • SOUSA, GEORGE W.L. ; VAN AKEN, EILEEN ; GROESBECK, R.L. . Applying an enterprise engineering approach to engineering work: A focus on business process modeling. Engineering Management Journal , v. 14, p. 15-24, 2002.

  • MCDONALD, THOMAS ; VAN AKEN, EILEEN ; RENTES, ANTONIO . Utilising Simulation to Enhance Value Stream Mapping: A Manufacturing Case Application. International Journal of Logistics , v. 5, p. 213-232, 2002.

  • SULLIVAN, WILLIAM G. ; MCDONALD, THOMAS N. ; VAN AKEN, EILEEN M. . Equipment replacement decisions and lean manufacturing. Robotics and Computer-Integrated Manufacturing , v. 18, p. 255-265, 2002.

  • VAN AKEN, EILEEN ; GROESBECK, RICHARD L. ; COLEMAN, GARRY . Integrated organizational assessment process and tools: Application in an engineer-to-order company. Engineering Management Journal , v. 13, p. 17-25, 2001.

  • GROESBECK, RICHARD ; AKEN, EILEEN M. VAN . Enabling team wellness: monitoring and maintaining teams after start-up. Team Performance Management , v. 7, p. 11-20, 2001.

  • AKEN, EILEEN M. VAN ; WATFORD, BEVLEE ; MEDINA-BORJA, ALEXANDRA . The Use of Focus Groups for Minority Engineering Program Assessment. Journal of Engineering Education (Washington, D.C.) , v. 88, p. 333-343, 1999.

  • VAN AKEN, EILEEN ; Kleiner, B. M. . Determinants of effectiveness for cross-functional organizational design teams. The Quality Management Journal , v. 4, p. 51-79, 1997.

  • VAN AKEN, EILEEN M. ; MONETTA, DOMINIC J. ; SCOTT SINK, D. . Affinity groups: The missing link in employee involvement. Organizational Dynamics , v. 22, p. 38-54, 1994.

  • GLOVER, WILJEANA J. ; FARRIS, JENNIFER ; AKEN, E. M. V. . Kaizen events: Assessing the existing literature and convergence of practices. Engineering Management Journal (London) , 2013.

Prêmios

2012

Fred C. Crane Distinguished Service Award, Institute of Industrial Engineers.

2010

Fellow, American Society for Engineering Management.

2010

Dean s Award for Service, College of Engineering, Virginia Tech.

2010

Academy of Distinguished Alumni, ISE, Virginia Tech.

2010

Best Paper Award for Engineering Management Track, IERC, IIE.

2008

Ted Eschenbach Award for Best Paper, Engineering Management Journal.

2008

Best Paper Award for Engineering Management Track, IERC, IIE.

2006

Highly Commended Paper, Emerald LiteratiNetwork.

2005

Merrit Williamson Best Conference Paper Award, American ASEM Conference.

2004

Faculty Fellow, College of Engineering, Virginia Tech.

2004

Best Paper Award for Engineering Management Track, IERC, IIE.

2001

Ted Eschenbach Award for Best Paper, Engineering Management Journal.

2001

Fellow, World Academy of Productivity Science.

2001

Finalist, Best Paper Competition, American Society for Engineering Management Conference.

2001

2nd place, American Society for Engineering Education Southeast Region New Faculty Research Award, ASEE Southeast Region Conference.

Histórico profissional

Endereço profissional

  • Virginia Tech. , 800, Drillfield Dr., 24061 - Blacksburg, - Estados Unidos, Telefone: (1540) 2316000

Experiência profissional

2006 - Atual

Virginia Tech

Vínculo: Celetista, Enquadramento Funcional: Director, Carga horária: 40

Atividades

  • 08/2011

    Direção e administração, ISE, .,Cargo ou função, Associate Department Head.

  • 01/2008

    Ensino, Industrial and Systems Engineering, Nível: Graduação,Disciplinas ministradas, Analyzing Effectiveness of Kaizen Events in a Hospital Setting: Improving Turnaround Time in the O.R (A. Wu, F. Ramalho, P. Manfrin), Analyzing Effectiveness of Kaizen Events in a Hospital Setting: Improving Turnaround Time in the O.R. (W. Glover), Kaizen Event Research (B. Devens), Management Systems Engineering Research (E. Hsu), Management Systems Theory, Application, & Design, Mgt of Change, Innovation, and Performance in Organizational Systems II, Kaizen Events and Lean Process Improvement (R. Niehuis)

  • 06/2006

    Ensino, Industrial and Systems Engineering, Nível: Graduação,Disciplinas ministradas, Benchmarking and Assessment Tool Development for ISE (A. Vadakethalakel), ISE Recruitment Systems Development Independent Study (C. Day), Mgt of Change, Innovation, and Performance in Organizational Systems II

  • 01/1998

    Ensino, Industrial and Systems Engineering, Nível: Graduação,Disciplinas ministradas, Team Effectiveness and Organizational Transformation Research (M. Stewart), Dynamics of Organizations in the Advanced Information Age (C. Louisell), Technology and Productivity, Virtual Engineering Design Team Research and Applications (A. Patel), ISE Seminar3, Management Systems Engineering Research Process (O. Valero)

  • 01/1996

    Ensino, Industrial and Systems Engineering, Nível: Graduação,Disciplinas ministradas, Analysis of Process Improvement and the Work Environment in an O.R. (P. Westerberg, M. Desiderio, M. Swaffer, M. Brown), Analyzing and Improving Process Flow in an Emergency Department (J.C. Battirola, R. Reis, A. Singh, S. Skinner), Applying Process Improvement and Lean Principles to an Operating Room (J. Malone, G. Singh, R. Wax), Applying Process Improvement and Lean Principles to Hospital Operations (T.C. Lima, S. Dotson, N. Yemane), Applying Process Improvement and Lean Principles to Hospital Operations (V. Batheja, J. Cody, T.C. Lima, L. DeWitt, P. Orlandini, J. Peloquin, D. Zhu), Design of Industrial Engineering Assessment Methods (R. Mehta), Mgt of Change, Innovation, and Performance in Organizational Systems I