Richard Renato de Jesus

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Researching, developing and implementing automotive HMI (human-machine interfaces) to creat the future of cars user experience. Research and investigation of users needs and new technologies. Continuous prototyping and product iteration.

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Multi-location impact accelerator focusing on socially innovative businesses in transport and logistics.

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Happy to mentor on all elements of Product & UX Design as well in Design Sprint method.

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Working day by day to innovate the banking system. Chatting and understanding clients, discovering needs, wants and desires, creating personas and pain points in the user jorney; Sketching, deciding and prototyping features and validating with people in a daily basis in quantitative and qualitative ways, since by A/B tests, to phone and face-to-face interwiews; Advocating for the team and keeping the bigger picture in mind; Providing assessment, coaching and feedbacks.

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I work reserching, prototyping, testing and iterating experiences for mobile devices. My responsabilities: Develop personas, user journeys and wireframes; Design elegant solutions to complex workflows; Direct the visual appearance and behavior of feactures to look great and to be user friendly; Initiate, suggest, and spearhead major UI re-factorings for a more intuitive UX; Act as the user advocate during the enteri process, subjecting early-stage designs to quantitative and qualitative testing (A/B testing, user interwiews, etc) and offering implementation suggestions from a user centered perspective; Take the initiative in providing input and feedback in both departamental discussions and on issues relating to other departaments to deliver the designed solution.

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Integrating PayPal check-out screen with online merchants, to improve user experience and increase conversions.

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Leading and iterating strategies to create legendary user experiences for customers increasing their satisfation and site conversions. Using methods like: consumer jorneys maps, personas, competitive audit, user flow, task analysis, eyetracking, A/B tests.

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My role to handle the connection with people and the creation of susteinable growth od the users base on the plataform through a great user experience, undestanding their motivations and analyzing their behavior.

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Enhance brand experience points (BED), from the research stage (searching for information on different channels on the internet), to use of the product by the end consumer. Product taste testing; Product Packing; Consumers Communication; Retailers Communication.

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Responsible for creating user experience for web and mobile environments. Responsibilities also include: participate in project planning and provide project status reporting; Manage the definition/integration of product feactures throughout their lifecycle; Produce wirefrmes and use cases for new products and enhancements to existing plataforms; Manege UX team to drive the effective documentation and communication of UX requirements via scenarios, personas, wireframes, prototypes and other methods

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Planning/Developing strategies and digital products to achieve integrated media actions. Monitoring/Reporting KPIs in SEO, sponsored links and media actions. Researching/Managing new strategies partners. Process include: creative brief development, costumers insights research, web analytics and data mining, wire-framing/prototyping, presentation and field test.

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PedeDelivery is a online food ordering plataform.

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Making Search Maketing Strategic Planning; Writing metatags and page content; Tracking indexing by search engines; Writing SEO Manual; Monitoring SEO and SMM (Social Media Marketing) evolution; Creat reports; Creat strategy for Social Media.

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My initial role was to launch the Brazilian and Portuguese website, which included market research, uploading content, translations from spanish to portuguese, SEO strategies, link building. After the page louched, I worked on and updated the content for clients (Brazil/Portugal) responded to user enquiries and undertook other projects that arose.